Account Security Guide


Website Authentication

Please check the website URL is correct. Official Websites are shown below :-


Security Settings

API Security Guide

Bind Personal IP

IP binding can effectively prevent servers of non-registered IP addresses from invoking permissions to conduct transactions and other operations relating to your account.

Avoid using third-party platform authorization binding.

For account security, avoid using third-party platform authorization binding.

Please do not share your secret key.

The disclosure of the secret key may cause a third party to operate the account to buy in high price and sell in low price, which will result in the loss of assets

Virus Prevention

Avoid the usage of public networks.

The security of public networks is relatively low, leaving you vulnerable to hackers stealing your personal information.

Avoid the usage of public computers, mobile phones or any other shared equipment.

Avoid logging in to your account on public computers or any other shared mobile devices.

Avoid clicking on unknown links and avoid downloading apps from unknown sources.

Please be aware of your surroundings whilst trading, and always ensure that you log out of your account when you have finished trading


Phishing attacks are criminal fraud attacks that obtain sensitive personal information such as passwords, funds and verification codes by pretending to be official websites, customer support or members of a platform.

Pay attention to fake messages pretending to be ZB via email/text message.

Do not trust or participate in any non-official activity in the ZB community

Do not share personal information such as passwords and verification codes

ZB will only publish information on the official website and our official online ZB communities. Do not trust any information published on any unofficial platforms
Do not use your account information/deposit funds through unofficial websites. This could lead to fund losses due to the fraudulaant usage of your personal information by phishing websites.

Offline Storage

Our platform is kept secure by strict security processes, identity verification and round-the-clock access to a security team dedicated to keeping your assets safe. It is this commitment to security that has allowed us to have zero breaches in our lifetime

More than 80% of the user's funds are stored offline and the funds are physically isolated from the network, which greatly improves the security level of user funds.

Sensitive data is encrypted by splitting redundancy, which is encrypted by AES-256, and stored independently from the server.

It is recommended that you install a security alert system and a real-time server monitoring system to fortify your server's security protection and effectively prevent any cyber malpractice.


If you have any queries, please contact the official website’s online customer service.