Please ensure that you regularly update your password and keep it unique to this platformLogin PasswordTransaction Password
The Google key should not be saved locally. If it is lost or unable to use, please contact the customer service for assistance.Bind Google Authenticator
Set login verification for different geolocationSet Login Verification
Transaction password required to complete transaction.Set Transaction Verification
API Security Guide
Bind Personal IP
IP binding can effectively prevent servers of non-registered IP addresses from invoking permissions to conduct transactions and other operations relating to your account.
Avoid using third-party platform authorization binding.
For account security, avoid using third-party platform authorization binding.
Please do not share your secret key.
The disclosure of the secret key may cause a third party to operate the account to buy in high price and sell in low price, which will result in the loss of assets
Avoid the usage of public networks.
The security of public networks is relatively low, leaving you vulnerable to hackers stealing your personal information.
Avoid the usage of public computers, mobile phones or any other shared equipment.
Avoid logging in to your account on public computers or any other shared mobile devices.
Avoid clicking on unknown links and avoid downloading apps from unknown sources.
Please be aware of your surroundings whilst trading, and always ensure that you log out of your account when you have finished trading
Phishing attacks are criminal fraud attacks that obtain sensitive personal information such as passwords, funds and verification codes by pretending to be official websites, customer support or members of a platform.
Pay attention to fake messages pretending to be ZB via email/text message.
Do not trust or participate in any non-official activity in the ZB community
Do not share personal information such as passwords and verification codes
ZB will only publish information on the ZB.com official website and our official online ZB communities. Do not trust any information published on any unofficial platforms
Do not use your account information/deposit funds through unofficial websites. This could lead to fund losses due to the fraudulaant usage of your personal information by phishing websites.
Our platform is kept secure by strict security processes, identity verification and round-the-clock access to a security team dedicated to keeping your assets safe. It is this commitment to security that has allowed us to have zero breaches in our lifetime
More than 80% of the user's funds are stored offline and the funds are physically isolated from the network, which greatly improves the security level of user funds.
Sensitive data is encrypted by splitting redundancy, which is encrypted by AES-256, and stored independently from the server.
It is recommended that you install a security alert system and a real-time server monitoring system to fortify your server's security protection and effectively prevent any cyber malpractice.
If you have any queries, please contact the official website’s online customer service.