FAQ
Q1.Rest Access Restrictions?
Answer: 1.For Trade API and Margin API, one single IP limit is 10000 visits per minute. If visits more than 10000 times, the IP will be locked for one hour and automatically unlocked after one hour. There is no limit for Price API.
2.针对交易API和杠杆API，单个APIKEY限制每秒钟60次访问，一秒钟内60次以上的请求，将会视作无效。
3.K Line interface can only request data once per second.
Q2.WebSocket Access Restrictions?
Answer: 针对交易API和杠杆API，单个APIKEY限制每秒钟60次访问，一秒钟内60次以上的请求，将会视作无效。
Q3.What is the utility of the Secret Key?
Answer: The Secret key is the key for API operation. It requires to provide the Secret key when calling API interface. When you generate the Secret Key, it will be showed only once, please re-generate if you forgot it.
Q4.Why it returns invalid parameters such 1003?
Answer: Please check that whether the encryption have encrypted in the order of ASCII values, whether any of the parameters are missed or there are redundant connectors and etc.
Q5.Why it returns invalid parameters such 1002?
Answer: When prompted that the parameter of 1002 is invalid, it is required to check whether the request parameter is complete, for example, whether you uploaded “qtum” for “currency=qtum_usdt”.
Q6.Can K Line chart obtain the data of months or a year ago??
Answer: The K Line chart only provides a maximum of 1000 pieces of data, if you want to obtain data of a longer time, you can obtain the data by using the units of hour or day.
Q7.Does the API need to binding the IP?
Answer: 1.The bound API IP can effectively prevent the servers not belongs to this IP from calling its trade permission.
2.The bound API IP must be a static IP of public network. The personal developed PC client no need to bind IP.
3.After binding the IP, only the binding IP can access the API, otherwise there is no restriction.
Q8.Does API support arbitrary withdrawals?
Answer: 1.No, only the verified withdrawal address can withdrawal by API.
2.API withdrawal requires to provide transaction password.
Q9.Can we provide public key or secret key to others?
Answer: We do not suggest you leak out your public key or secret key to others, because it will result in your loss of asset.
Q10.Why {"code":1002,"message":" internal error "} or 504 error occurs??
Answer: Sometimes, server pressure or excessive request volume may cause these errors, please re-call it for normal use.
Q11.为什么返回4001，4002?
Answer: 1.The return to 4001 is due to the API being locked due to frequent access, which is automatically unlocked after an hour
2.Returning 4002 is also too frequent for access, which should be reduced as above